Privacy Policy

Effective Date: 2024-08-22

Version 2.1.0

1. Introduction

Welcome to MockTok App and/or MockTok.com (”Product”, “Services”, “App”, “Mobile App”, “Website”) developed by 1000274400 Ontario Corp. (“We”, "Us”, “Our", "Ours", “Company”). We specialize in simple Apps and AI-based/Human based services like editing resumes, writing cover letters, and conducting mock interviews. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our product and services.

2. Information Collection

• Personal Information: We collect personal information you provide, such as your name, email address, employment history, and other details necessary to personalize and improve our services.
• Usage Data: Information on how you interact with our services, like access times, pages viewed, and service utilization, is collected for analysis and service enhancement.
• Feedback: Your feedback on our services and products
• Technical Data: This includes IP addresses, browser types, device information, and other technical data necessary for service functionality and security.
• Voice Data: We collect and process your voice recordings during mock interviews. This data is sent to our service provider for speech recognition and analysis, which allows us to provide accurate and effective feedback on your interview performance.

3. Use of Information

• Service Provision: To provide, maintain, and improve our services.
• Communication: To communicate with you about service updates, offers, and information relevant to your user experience.
• Research and Development: For analytics, research, and enhancing AI capabilities.

4. Data Sharing and Disclosure

• Service Providers: Information may be shared with third-party service providers for business operations, data analysis, and email delivery. Including but not limited to:
  • OpenAI/Google for AI Large Language Model to generate response
  • OpenAI/Google/Deepgram for Multiple media generation
  • OpenAI/Google/Deepgram for speech recognition
  • Google Firebase for hosting, authentication, storing, back-end operations, API calls
  • Google Play, App Store, and Stripe for payment processing
• More information of our partner’s policy can be found:
  • Google Partner Sites (https://policies.google.com/technologies/partner-sites)
  • Firebase Privacy (https://firebase.google.com/support/privacy)
  • OpenAI Privacy Policy (https://openai.com/policies/privacy-policy)
  • Stripe Privacy (https://stripe.com/en-ca/privacy)
  • Deepgram Privacy (https://deepgram.com/privacy)
• Legal Requirements: If legally required, your information may be disclosed in response to legal processes.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of business assets.